Health and Safety Policy for Man and Van Roehampton
Man and Van Roehampton is committed to providing a safe and healthy environment for our employees, customers, visitors, and members of the public affected by our removal, transport, and moving services. This Health and Safety Policy sets out our approach to managing risks associated with domestic moves, office removals, furniture transport, and related activities.
Our objective is to prevent accidents, injuries, and work-related ill health, and to continuously improve our health and safety performance across all moving and delivery operations.
Management Responsibilities
The management of Man and Van Roehampton accepts overall responsibility for health and safety within the company. We will:
Ensure that health and safety is integrated into planning and decision-making for all removal and transport work.
Provide appropriate resources, equipment, and training to maintain safe working conditions.
Regularly review this policy and supporting procedures to reflect changes in legislation, best practice, and the nature of our services.
Monitor performance, investigate incidents and near misses, and put in place corrective actions where required.
Lead by example, promoting a positive health and safety culture throughout the organisation.
Employee Responsibilities
Every employee, contractor and driver working on behalf of Man and Van Roehampton is required to take reasonable care of their own health and safety and that of others who may be affected by their actions. Staff must:
Follow all safety procedures, instructions, and training provided.
Use vehicles, lifting equipment, and protective gear correctly and only for their intended purpose.
Report hazards, accidents, near misses, and defective equipment to management without delay.
Cooperate fully with any investigation, risk assessment, or review of working practices.
Refrain from risky behaviour, horseplay, or any action that could endanger themselves, colleagues, or customers.
Risk Assessment and Safe Working Practices
We carry out risk assessments related to our moving and transport activities and implement measures to control identified risks. This includes:
Assessing each job for access issues, parking, loading and unloading areas, staircases, and potential manual handling risks.
Planning moves to minimise hazards for residents, pedestrians, and road users.
Ensuring that heavy, awkward, or fragile items are assessed for specific handling requirements.
Communicating any site-specific risks to staff before work begins and updating them if conditions change.
Adopting safe systems of work for packing, loading, transportation and unloading of household goods, office equipment, and furniture.
Manual Handling and Use of Equipment
Manual handling is a key part of our work as a man and van removal service. To reduce the risk of injury, we will:
Provide manual handling training, covering correct lifting techniques, team lifting, and use of aids such as trolleys and straps.
Encourage staff to assess the load, route and environment before lifting or moving any item.
Avoid single-person lifts of excessively heavy or bulky items and use team lifting or mechanical aids wherever possible.
Maintain equipment such as sack trucks, furniture dollies and securing straps in safe working order.
Require staff to stop work and request support if a lift or manoeuvre cannot be carried out safely.
Vehicle Safety and Driving Standards
Our vehicles are central to our removal and transport operations. We are committed to operating them safely by:
Ensuring regular inspection, servicing and maintenance of vans and associated equipment.
Checking tyres, lights, brakes, mirrors, and load securing systems before use.
Requiring drivers to follow road traffic laws, speed limits, and parking regulations at all times.
Loading vehicles within safe weight limits and securing all items to prevent movement in transit.
Planning routes to minimise driving risks and allowing adequate time for journeys.
Prohibiting driving under the influence of alcohol, drugs, or any substances that impair performance.
Customer and Public Safety
We recognise our responsibility to protect customers and members of the public while carrying out removal and delivery services. To achieve this, we will:
Keep access routes as clear as reasonably possible during loading and unloading.
Use caution when carrying items through shared areas, entrances, stairwells and pavements.
Advise customers where it may be unsafe for them or others to enter work areas during lifting or moving operations.
Minimise noise, obstruction and disturbance to neighbours and other building users.
Take care to prevent damage to property, fittings and fixtures during moves, and highlight any concerns promptly.
Training, Information and Supervision
We will ensure that all staff are competent to undertake their roles safely. This includes:
Providing induction training on company health and safety rules and expectations.
Offering role-specific instruction on manual handling, vehicle safety, use of moving equipment and incident reporting.
Updating training when new equipment, procedures, or services are introduced.
Providing ongoing supervision and support, especially for new or inexperienced staff.
Encouraging open communication so that workers can raise safety concerns confidently.
Welfare, Wellbeing and Fitness for Work
Man and Van Roehampton understands the importance of worker wellbeing in delivering a safe and reliable removal service. We will:
Encourage regular breaks, hydration and appropriate rest, particularly during long or physically demanding jobs.
Discourage lone working where it may present heightened risk, such as moving particularly heavy items without assistance.
Require staff to inform management if they are unfit for work due to illness, injury, fatigue or medication that may affect performance.
Promote a work environment free from harassment, discrimination and bullying, recognising that mental wellbeing is integral to safety.
Emergency Procedures and Incident Reporting
To manage emergencies effectively, we will:
Ensure employees understand the basic actions to take in the event of an accident, injury, fire or road traffic incident.
Provide access to basic first aid supplies in vehicles and at operational bases.
Record and investigate all workplace accidents, injuries and near misses to identify root causes.
Implement corrective and preventive measures based on findings and communicate these to relevant staff.
Policy Review and Continuous Improvement
This Health and Safety Policy will be reviewed regularly and updated as necessary to reflect changes in our operations, industry practices and legal requirements. Feedback from employees, customers and other stakeholders will be considered as part of this process.
Everyone at Man and Van Roehampton has a role to play in maintaining safe working conditions for removal, transport and moving services. By following this policy and associated procedures, we aim to ensure that every job is carried out as safely and efficiently as possible.
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| Transit Van | 1 Man | 2 Men |
| Per hour /Min 2 hrs/ | from £60 | from £84 |
| Per half day /Up to 4 hrs/ | from £240 | from £336 |
| Per day /Up to 8 hrs/ | from £480 | from £672 |
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Opening Hours: Monday to Sunday, 07:00-00:00
Postal code: SW15 2NU
City: London
Country: United Kingdom
Web: https://manandvanroehampton.org.uk/
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